PRIVACY POLICY AND COOKIE POLICY

PRIVACY POLICY AND COOKIE POLICY

PRIVACY POLICY AND COOKIE POLICY

1. Data controller

[Bistro DinDin]
[Mttran Oy / 3421061-2]
[Tuomiokirkonkatu 38C, 33100 Tampere]
[bistrodindin.tampere@gmail.com]
[+358 505519527]


2. Name of the register

Table reservation and feedback register


3. Purpose of processing personal data

Personal data is processed:

  • to receive, process and confirm table reservations

  • to contact the customer in matters related to the reservation

  • to develop the website's operation and user experience

  • to analyze the use of the website and improve search engine visibility


4. Personal data processed

he following is collected via the customer feedback form:

  • Name
  • Mail
  • Content of the message field

Through the table reservation form collected:

  • Name

  • number of people

  • email address

  • Phone number

  • reservation date and time

  • content of the message field

In addition, the following information can be collected from the use of the website using cookies:

  • IP ​​address (anonymized in Google Analytics)

  • browser and device information

  • information related to the use of the website (e.g. pages visited, time of visit)


5. Legal basis for processing personal data

The processing of personal data is based on:

  • the legitimate interest of the controller (management of table reservations and customer relationships)

  • the consent of the data subject (analytics and other non-essential cookies)


6. Data retention period

Personal data related to table reservations are only stored for as long as necessary to process the reservation and to handle any follow-up questions.
The data will be deleted no later than 6–12 months from the time of the reservation, unless longer storage is required by law. 6–12 kuukauden kuluessa varauksen ajankohdasta, ellei lainsäädäntö edellytä pidempää säilytystä.


7. Disclosure and transfer of data

Data will not be disclosed to third parties, except in the following cases:

  • Google Analytics service (Google LLC) for analyzing website usage

  • technical service providers (e.g. web hosting, email service)

In connection with Google Analytics, data may be transferred outside the EU or EEA. In this case, safeguards in accordance with EU data protection legislation are used, such as standard contractual clauses approved by the European Commission.


8. Cookie policy

What are cookies?

Cookies are small text files that are stored on the user's device and help the website to function properly and collect information about website usage.

Cookies used on the website

The following types of cookies are used on the website:

1. Necessary cookies

These cookies are necessary for the website to function (e.g. the functioning of forms and saving cookie preferences). Consent is not required for these cookies.

2. Analytics cookies

The website uses Google Analytics to collect anonymous statistical information about the use of the website. Google Analytics kerätäkseen anonyymiä tilastotietoa sivuston käytöstä.
The information is used to develop the website and improve the user experience.
Google Analytics cookies are only set based on the user's consent. Google Analytics cookies are only set based on the user's consent..

3. WordPress and SEO cookies

WordPress and SEO tools may use cookies to improve the technical operation and visibility of the website. These do not store any directly identifiable personal data.


9. Cookie management

The user can:

  • accept or reject cookies via the cookie banner

  • change their cookie settings at any time via the cookie banner or browser settings

The use of essential cookies cannot be prevented, as they are essential for the functioning of the website.


10. Data subject rights

The data subject has the right to:

  • access their personal data

  • request rectification or erasure

  • restrict or object to the processing of personal data

  • withdraw consent to cookies

  • file a complaint with the Office of the Data Protection Ombudsman

Requests for information can be sent to the contact details of the data controller.


11. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy and Cookie Policy as necessary. The most up-to-date version is always available on our website.